ROLE PLAY: DIALOGUE "GETTING AN UNKNOWN ITEM"

 AT THE SHOP

v     SHOP ASSISTANT:  Good morning, Can I help you?

v     CUSTOMER: Yes, please. I’m looking for a household item but I can’t remember the name

v     SA: What is it made of?

v     C: It’s made of...........

v     SA: What do you use it for?

v     C: You can use it to............

v     SA: Oh, yes, I know. Is it a..........?

v     C: Yes, that’s it

v     SA: Here you go

v     C: How much is it?

v     SA: It’s...........Are you paying in cash or by credit card?

v     C: .............

v     SA: Here’s your receipt in case you need to make a refund.

v     C: Ok, thanks

v     SA: You’re welcome